Market-driven product ontologies: a conceptual framework for customer information integration in product innovation processes

In this paper we introduce a market-driven product ontology for creating market orientation and customer focus in innovation and product development/marketing processes in the extended enterprise. We describe and evaluate the main building blocks and uses of the market-driven product ontology. We describe how the ontology can interact with innovation process system components such as case-based reasoners and TRIZ in order to decrease the knowledge acquisition bottleneck and leverage market learning capabilities. Finally, we discuss the suitability of the proposed solution for the issues at hand

Patient and business rules extraction and formalisation using SVN and SBVR for automated healthcare

This paper describes advances in automated health service selection and composition in the Ambient Assisted Living (AAL) domain. We apply a Service Value Network (SVN) approach to automatically match medical practice recommendations to health services based on sensor readings in a home care context. Medical practice recommendations are extracted from National Health and Medical Research Council (NHMRC) guidelines. Service networks are derived from Medicare Benefits Schedule (MBS) listings. Service provider rules are further formalised using Semantics of Business Vocabulary and Business Rules (SBVR), which allows business participants to identify and define machine-readable rules. We demonstrate our work by applying an SVN composition process to patient profiles in the context of Type 2 Diabetes Management.<br /

Market Driven Product Ontologies

In this paper we will introduce the concept of market driven product ontologies, which are used to incorporate market information into the knowledge system of a company as well as exchange it with other value cycle partners with minimal loss of information. In our vision, one would integrate market research output data with the ontological backbone of an organisation in such a way that it is relevant to every aspect of the product development process, thus permitting the information to travel deep down into the fibre of an organisation, contributing to product innovation, competence development and relevant social interaction. We will discuss early research challenges, issues and results, the anticipated research methodology and project pilot environment

Domain bifurcation as a customisation and business intelligence strategy in domain-driven innovation

Bifurcation of domain models is introduced as a strategy for customisation and business intelligence in a Malaysian real estate CRM system. The process of bifurcation forms part of a broader strategy in the context of domain-driven innovation. The overarching approach is described, the bifurcation process and resulting domain models are discussed, and the results of the approach are analysed

Domain-driven innovation: principles and practice

This thesis presents the research and development of a framework for Domain-Driven Innovation, defined as knowledge-based collaborative innovation by actors in a domain on the basis of a shared domain model for reasoning, knowledge discovery, communication, and information sharing. The thesis followed a hybrid Action Research / Design Science Research methodology and traverses 4 industry domains: real estate CRM, scuba diving equipment, online travel, and ambient assisted living

Business Information Systems Workshops

We discuss a semantic platform that matches a customer’s purchase intent against vendor offers. The customers’ perception on particular products, including evolving needs and preferences, were captured in a request and product ontology, in turn used to annotate vendor offers. During the project, however, we observed an important gap between the intent descriptions of users and the available data in product descriptions. We argue that through the inclusion of peripheral data, vendors are able to innovate according to customer preference, and users receive increasingly relevant results. We present a method that is essentially a customer-driven innovation system using product innovation ontologies

Purchase Intent, Online Offers and Product Innovation: Misunderstandings in the Ménage à Trois

peer reviewe

The Open Innovation Paradigm and the Semantic Web: an Ontology for Distributed Product Innovation

In this paper we introduce an ontology specifically designed for product innovation. We discuss the specifics and advantages of domain ontology construction for product innovation. We then look at the application ofthe framework to the scuba diving equipment manufacturing industry domain

Open Innovation in Health Service Value Networks: a Methodology for the Innovation of Ambient Assisted Living Platforms and Services

In this paper we introduce a methodology for collaborative innovation in the ambient assisted living domain using service value networks. We look to solve problems associated with heterogeneity, domain knowledge formalisation, low acceptance, integration and immaturity in the ambient assisted living domain. Our methodology consists of domain elicitation and modelling, needs elicitation and laddering, atomisation, recombination, and deployment and monitoring

Community Driven Requests for Proposals - Applying Semantics to Match Customer Purchase Intents to Vendor Offers

peer reviewe